Terms of service

Effective Date: [Insert Date]

Welcome to FollowUpPlaybook (“Company,” “we,” “us,” or “our”). By accessing or using our website, products, services, or content (collectively, the “Services”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, please do not use our Services.

1. Use of Our Services

You must be at least 18 years old to access or purchase from FollowUpPlaybook. By using our Services, you represent that you are legally able to enter into this agreement.

You agree to use our Services for lawful purposes only and in a way that does not infringe on the rights of others or restrict their use of the Services.

2. Digital Products & Access

FollowUpPlaybook provides digital products including, but not limited to:

  • Scripts

  • Playbooks

  • Templates

  • Downloadable materials

  • Online content or gated resources

All products are delivered digitally. Once access is granted, delivery is considered complete.

3. All Sales Final / No Refunds

Because our products are digital and accessible immediately after purchase, all sales are final.

We do not offer refunds, returns, or exchanges once access has been provided, except in limited circumstances such as:

  • Duplicate charges

  • Verified technical issues preventing access that we are unable to resolve

For more information, please refer to our Return Policy.

4. License & Intellectual Property

When you purchase a FollowUpPlaybook product, you are granted a limited, non-exclusive, non-transferable license to use the materials for your personal or internal business use only.

You may not:

  • Share, resell, sublicense, or distribute the materials

  • Publish the materials publicly

  • Use the materials to create competing products

  • Train AI models or tools using our content

  • Remove copyright or proprietary notices

All content remains the intellectual property of FollowUpPlaybook.

5. No Guarantees or Professional Advice

Our products are provided for educational and informational purposes only.

We do not guarantee:

  • Sales results

  • Revenue increases

  • Conversion improvements

  • Specific business outcomes

Success depends on many factors including your industry, execution, timing, and effort. Nothing on our site or in our materials should be considered legal, financial, or professional advice.

6. User Responsibility

You are responsible for how you use the scripts, playbooks, and materials. You agree not to use our content in a misleading, deceptive, or unlawful manner.

You are solely responsible for compliance with applicable laws, including communication, marketing, and consumer protection regulations.

7. Account Access (If Applicable)

If your purchase includes account access or gated content:

  • You are responsible for maintaining the confidentiality of your login information

  • Sharing access credentials is prohibited

  • We reserve the right to suspend or terminate access for violations of these Terms

8. Limitation of Liability

To the fullest extent permitted by law, FollowUpPlaybook shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or related to your use of the Services.

This includes, but is not limited to, loss of profits, data, revenue, or business opportunities.

9. Indemnification

You agree to indemnify and hold harmless FollowUpPlaybook and its owners, employees, and affiliates from any claims, damages, or expenses arising from:

  • Your use of the Services

  • Your violation of these Terms

  • Your misuse of the materials

10. Termination

We reserve the right to suspend or terminate access to our Services at any time, without notice, if we believe you have violated these Terms.

Termination does not entitle you to a refund.

11. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the Services constitutes acceptance of the revised Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which FollowUpPlaybook operates, without regard to conflict of law principles.

13. Contact Information

If you have questions about these Terms, please contact us at:

Email: help@followupplaybooks.com
Business Name: FollowUpPlaybook